The Philosophy and approach of the “Hair Doctors” is to return to quality professional Hairdressing services. In modern day salons, salon owners are economically under pressure to serve as many clients as the salon can, to make enough money to keep their salon open and make a living !. Hairstylists, working usually by commission only, are eager to serve as many clients as they can during the day to make enough commission to live !. This pressure for both has put a strain on the quality of client service, often meaning that salon services cannot be executed professionally or in the correct way !. Hairstylist education and salon training for the salon staff, and its expense and the quality of salon products bought and used in the salon and their costs, all adds to the effect of the salon services provided for clients. This has greatly affected professional Hairdressing today, and .in many cases has contributed to loosing “client confidence”. Impersonally designed salons with “rows” of chairs and mirrors, factory like, sets up the whole salon experience to be against “personal Hairdressing” for the individual client, let alone creativity, and more towards a “conveyer belt business”.
“Hair Doctors” is a fresh approach to what is a personal and very individual service between the skill of the Hairstylist and individual characteristics of the client, thus creating true quality Hairdressing !!!. A lounge environment which creates a personal space for Hairstylist and client, functional yet relaxing usually a non commercial studio space to reduce high rent. High quality hair products to ensure the best results and avoid inferior results or fake products, thereby protecting the Hairstylist and ensuring that only the best colour/Balayage/Contrasting/perm results are achieved. By “appointment only” appointments to give the Hairstylist and client the time needed for the Hairdressing service to be completed professionally, and not “rushed” due to clients walking in without an appointment.. Solid and comprehensive Hairdressing skills in “all” aspects of Hairdressing with the “Hairdressing Flow Philosophy” giving the Hairstylist the ability and skill to see the total look, and know what and how to apply skillfully all the techniques needed to create it by themselves without communication and personality problems that can happen in a “team”!. The “7- Step Hair Doctors Service “ which includes a follow up “after care” service for the client which will ensure Hairdressing quality and client satisfaction. …. The name “Hair Doctors” is meant to give clients the confidence that they are in the hands of a seasoned professional, a “Doctor” of hair, and at the same time remind the Hairstylist to be at all times humble, in that Hair doctor is humorous and funny to balance sometimes “inflated egos” which hinders essential Hairstylist qualities …. “Communication, attitude and energy”.
HAIR DOCTORS 7 STEP CLIENT SERVICE
1… IN-DEPTH CLIENT HAIR CONSULTATION AND COMUNICATION
Listening to our client's needs and requirements and collecting all the information we need to complete the Hair service precisely and professionally.
2…CREATING A STRONG SHAPE
with the clients hair which is suitable for the clients hair texture,head and face shape………. Using strong technical haircutting techniques to create the shape and working with the hair to ensure that the created shape is both long lasting and easily managed by the client
3…TO OFFER SUITABLE COLOUR/BALAYAGE/CONTRASTING/PERM IDEAS
to enhance the shape/hairstyle created…….. All colour/Balayage/Contrasting/Perm should enhance the hairstylel created and work with its flow.All hair colour/Highlights should compliment the natural hair colour of the client.
4…TO PROVIDE FREE SALON HAIR TREATMENTS
with every hair service every time…….. To maintain good hair condition and to replenish hair moisture all clients who have had any colour/Balayage/Contrasting/perm hair services with us can enjoy a free salon hair treatment whenever they like
5…HOME HAIR CARE ADVICE
post hair service……… provide all hair advice and information for the client to take care of new hair colours/Balayage/Contrasting and Perms at home, maintain good hair conditioning and to offer self styling tips and lessons.
6…TO FOLLOW UP
with a phone call or text to ensure client satisfaction………. To make sure that the client is happy with all colour/Balayage/Contrasting/Perm work done, and that the new Hairstyle is working and is manageable for them
7…TO KEEP A SALON RECORD
card of all hair services done…….. This includes all colour/Balayage/Contrasting/Perms recipes , haircutting/styling techniques used and particular characteristics of the client and client's hair that the the stylist should be aware of when working with the client and client's hair.
This is our 7-Step Hair Service Quality promise to ensure that we provide the very best Hair Services to our clients at all times !!!